When will I receive my order?
It depends on the product, that is, we will need between 2 and 5 days to prepare the package. Then we will proceed to prepare the shipment, which will be executed in the following terms:
- 2-4 working days in Spain
- 5-10 working days in the European Community
- 10-15, rest of the world
The carrier will try to deliver the order twice to your address. If they cannot find you at home both times, you can pick up the order at their office or contact us to request a new delivery attempt.
We do not bear the customs costs of the Canary Islands.
Notice: customs may hold the package, in any country, and it happens randomly. In this case, we lose all responsibility for the extra time that it may take, or the added costs, if any.
How much does shipping cost?
We have reduced shipping fees to the maximum. The total amount, including taxes, you will see when you press “proceed to checkout”. In national territory, excluding the islands, it ranges from € 10 for the smallest and lightest products, to about € 80 for large products such as Cactus, and € 40 for medium-sized ones such as coffee tables. The same applies for Europe, ranging from € 30, to € 60 for medium-sized coffee tables, and € 120 for very large pieces.